Christopher Smith about 2 years ago

While I see nothing wrong with verifying residence for using the public dump, the requirement for online bill payers (those trying to be greenest) are required to make an in-person appearance to get a printed copy of a utilities bill. There HAS to be a better way to do this that doesn't inconvenience the public as much, and require more mileage on vehicles (dumping more CO2 into the air), and waste paper, along with the time required from city employees that I'm sure have plenty of more important things to deal with.

The inconvenience factor alone has dissuaded me from utilizing the landfill, and I'd rather just put it all out by the curb every month, and force yet another stop for the overworked collection employees.

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Kelly Corsette City Staff, Communications & Public Affairs Director admin about 2 years ago

Chris - I agree - that is crazy.

Let me do some research & find out what we can do to reverse this.

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Kelly Corsette City Staff, Communications & Public Affairs Director admin almost 2 years ago

Chris - I have learned that this is a policy of the landfill itself (not operated by the city).

I'm working with our solid waste staff to help me work with the landfill on creating a better way for e-billing customers to use the landfill.

More to follow ...

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Catherine Cat Dragon over 1 year ago

I could not agree more. My online bill does not count. When I went to the landfill, it wasn't signed by the person from City of Scottsdale, so they turned me away. I had to drive back to the office tell the person it needed to be signed, they argued with me, finally someone scribbled their initials on my paid bill - and I drove back to the landfill.

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Christopher Smith over 1 year ago

I'm still waiting on any sort of answer to this as well, Catherine. I'll continue to pile up stuff on the curb, stuff it into the trash, or whatever I need to do (as just about everyone else in the neighborhood does). You certainly should NOT have been argued with at the City's office, since the problem exists between the city and the landfill, not the citizen who isn't getting what their taxes are supposedly paying for.

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Kelly Corsette City Staff, Communications & Public Affairs Director admin over 1 year ago

Scottsdale Solid Waste customers can now contact utility billing (480-312-2461) or solid waste (480-312-5600) in advance of going to the landfill -- we can arrange to have the proper documentation waiting at the landfill office.

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